Privacy Policy

This Privacy Policy describes in detail how Shalmexxquablux ("we," "us," or "our") collects, uses, discloses, stores, and protects your personal information when you access our website at shalmexxquablux.world, when you use our gift wrapping services, handmade gift creation, gift consulting services, or when you otherwise interact with us. We are committed to protecting your privacy and handling your data in a transparent and lawful manner in accordance with applicable federal and state laws in the United States, including where applicable the California Consumer Privacy Act (CCPA) and other state privacy laws.

Scope and Applicability

This policy applies to all personal information we collect through our website, by phone, by email, in person at our Dallas location, or through any other channel in connection with our custom gift wrapping, handmade gift sets, consultation and wrapping bundles, and related services. It does not apply to information collected by third-party sites or services linked from our website, which have their own privacy practices. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We collect information that you provide directly when ordering or inquiring about our gift wrapping and handmade gift services. This includes your name, email address, phone number, and mailing or delivery address when you request a quote, book a consultation, or place an order for custom wrapping, handmade gift sets, or consultation and wrapping bundles. We also collect the content of your messages, inquiries, and any preferences you share regarding themes, colors, materials, paper types, ribbon choices, event type, event date, and quantity so we can fulfill your orders and provide personalized service.

When you visit our website, we and our service providers may automatically collect certain technical and usage information, such as your IP address, browser type, device type, operating system, referring URL, pages viewed, and the date and time of your visit. This information helps us operate and improve our website and understand how visitors use our content and services.

How We Use Your Information

We use the information we collect to process and fulfill orders for gift wrapping and handmade gifts; to schedule, conduct, and follow up on gift consulting sessions; to communicate with you about your orders, inquiries, and appointments; to send order confirmations, delivery or pickup details, and relevant updates about our products and services; to respond to your questions and provide customer support; to improve our website, services, and user experience; to detect, prevent, or address fraud, security, or technical issues; and to comply with legal obligations and enforce our agreements. We may use your contact details to send you information about new offerings, seasonal promotions, or changes to our services where permitted by law. We do not sell your personal information to third parties for their marketing purposes.

Product and Service Data

For our custom gift wrapping services, we may retain details about the type of wrapping, materials used, color and theme preferences, ribbon and accent choices, quantity of items wrapped, and delivery or pickup arrangements. For handmade gift sets and consultation and wrapping bundles, we may keep records of your product selections, style preferences, event details, and any special instructions to ensure consistency across your order and to support any follow-up orders, exchanges, or returns in line with our Return Policy. This data is used only for order fulfillment, quality control, customer support, and internal business purposes. We do not use this information for purposes unrelated to our gift wrapping and consulting services without your consent.

Legal Basis for Processing

We process your personal information where we have a legitimate business interest (such as fulfilling orders, improving our services, and communicating with you), where necessary to perform a contract with you (such as providing the wrapping or consulting services you have requested), where required by law, or with your consent where applicable. You may withdraw consent where it is the basis for processing, without affecting the lawfulness of processing based on consent before its withdrawal.

Data Storage and Security

We store your personal data on secure servers and use administrative, technical, and physical safeguards designed to protect it from unauthorized access, loss, theft, alteration, or misuse. Access to your information is restricted to personnel who need it to provide our gift wrapping and consulting services, operate our website, or fulfill legal or contractual obligations. We use industry-standard measures such as encryption in transit where appropriate and secure access controls. Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security. We retain your information for as long as necessary to fulfill the purposes described in this policy, to resolve disputes, to enforce our agreements, and to comply with legal, regulatory, or reporting obligations. When we no longer need your information, we will securely delete or anonymize it where feasible.

Sharing of Information

We may share your information with service providers who assist us in operating our website, processing payments, fulfilling orders, arranging delivery or shipping, or providing other support (such as email or hosting providers). These parties are contractually or legally required to protect your information and use it only for the purposes we specify. We may share information with our professional advisers (such as lawyers or accountants) when necessary for the provision of their services. We may disclose information when required by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, to investigate fraud, or to respond to a legal process. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy commitments.

Your Rights

Depending on your location, you may have the right to access, correct, update, or delete your personal information; to receive a copy of your data in a portable format; to object to or restrict certain processing; to withdraw consent where processing is based on consent; and to lodge a complaint with a supervisory authority. Residents of certain states may have additional rights under state law. To exercise any of these rights or to ask questions about our privacy practices, contact us using the details on our contact page. We will verify your identity where required and respond to your request within the timeframes required by applicable law. We will not discriminate against you for exercising your privacy rights.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information without parental consent, please contact us and we will take steps to delete such information.

International Transfers

Your information may be processed and stored in the United States or in other countries where our service providers operate. By using our website or services, you consent to the transfer of your information to countries that may have different data protection laws. Where required, we implement appropriate safeguards to protect your information in accordance with this policy.

Cookies and Similar Technologies

We use cookies and similar technologies (such as local storage and session storage) as described in our Cookies Policy. These technologies help us run our website, remember your preferences, and improve your experience. By continuing to use our site, you consent to our use of cookies and similar technologies in line with that policy. You can manage or disable cookies through your browser settings as described in the Cookies Policy.

Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or the scope of our services. The current version will always be available on this page. We will indicate the date of the last update at the bottom of this policy. If we make material changes, we may notify you by email or by a prominent notice on our website where required by law. We encourage you to review this policy periodically. Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the updated policy, subject to any additional consent we may be required to obtain under applicable law.

Contact

For privacy-related questions, requests to exercise your rights, or complaints about our handling of your personal information, contact Shalmexxquablux at the address, phone, or email provided on our website at shalmexxquablux.ddd. We will respond to your inquiry as promptly as possible and in accordance with applicable law.